
FAQ's
Frequently Asked Questions
How does the process work?
Ordering from Diamond Link Collective is simple and seamless. Browse our collection online and select your desired piece, or request a custom design for a unique creation. Once you place your order, our expert artisans begin crafting your jewelry with the finest materials. We provide regular updates on the progress, and after a final quality check, your piece is securely packaged and shipped to you. For custom orders, we offer personalized consultations to ensure every detail meets your expectations.
How long until my dream piece comes to life?
The process of creating your custom jewellery typically takes 2-4 weeks to complete, from design to final delivery. This allows us to ensure every detail is perfected and your piece is crafted to the highest standards. Once your jewellery is ready, it will be securely packaged and shipped to you. We’ll keep you updated throughout the entire process.
Can i make a custom piece?
Yes, you can order a custom piece from Diamond Link Collective. Simply get in touch with us through our whatsapp, email or our socials and provide your desired design, inspiration, or specific details. Our expert team will work closely with you to bring your vision to life, ensuring a one-of-a-kind piece crafted with the finest materials and exceptional craftsmanship.
Does my jewellery come with warranty?
Yes, all Diamond Link Collective jewellery comes with a 2 year manufacturing warranty that covers any defects in craftsmanship or materials. Additionally, we offer complimentary cleaning and polishing for 1 year to keep your piece looking its best. Your satisfaction and confidence in our quality are our top priorities.